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At Allencoco jewelry, customer satisfaction is always our top priority

We have dedicated QC and QA teams to inspect your items prior to shipping. Our product quality is guaranteed. 

However, you do need to carefully and accurately check your size and color before buying. If you don't know, we will give you some suggests.

Exchange and return

When you receive our package, please check if the package is complete, if it is open or broken, please claim compensation from express company or refuse to accept parcel.

and please contact ua at the first time too. 

If the package is ok, please check the goods asap, then tell us if there are some problem with the goods, like broken etc, and please take photo too.

After you received parcel, please give us feedback of the problems with photos with in 7 days, we will check and exchange these goods for you freely,

you can send the problem items to us, we will pay the shipping charge.

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